General FAQs
How long I have to wait for pre-ordered items?
For all pre‑order items on Best Shiny Bricks, the typical lead time before dispatch is 8 – 12 weeks from the date of purchase. This is because these are made‑to‑order or custom items, crafted specifically for you.
We make sure to update you at each step — you’ll receive:
- A confirmation email once your item is pre‑ordered.
- A shipping notification when your item is on its way.
If you need tighter timelines or have questions about a specific item, feel free to reach out — We are happy to check current production schedules for you!
Which payment methods do you accept?
We accept all major debit and credit cards (Visa, MasterCard) and PayPal.
What are shiny bricks?
Shiny Bricks are our exclusive reward points that you can collect every time you shop with us.
For every £1 spent on items, you’ll receive 2 Shiny Brick Points. For 100 brick points you will get £1 discount. You can then redeem your Shiny Bricks for discounts on your next purchase at Best Shiny Bricks.
It’s our way of saying thank you for being a loyal customer!
